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Overview

DCITA has undertaken extensive research into the impact of information and communications technology (ICT) on Australian productivity growth. One of the major focuses of this research has been assessing the benefits that could be gained by Australian businesses investing in ICT and associated organisational change. These studies have identified significant productivity gains that could be gathered from optimising ICT spend and from adopting electronic commerce. Further research is being conducted to assess firm-level strategies that underpin successful ICT implementation.

Publications

Achieving Value from ICT: key management strategies (April 2005)
While there’s clear evidence that information and communications technology (ICT) can substantially improve firm productivity and performance, it’s wrong to assume that the introduction of a new technology alone is sufficient to provide these benefits. Organisations gain the greatest productivity and other benefits from ICT when it is accompanied by complementary management practices and strategies. This was demonstrated through research based on a survey of 1050 firms from 15 industry categories. Achieving Value from ICT: key management strategies examines the types of benefits organisations gain from the use of ICT and the management and organisational strategies that accompany effective ICT use.

The Achieving value dataset (File format: ZIP, File size: 319Kb) from the survey of ICT use in organisations that formed the basis of the Achieving Value report is freely available for fair use by researchers provided the results of any further analysis are shared with DCITA. An accompanying Achieving Value Booklet (File size: 356Kb) is also available.

The Australian mining and ICT industries: productivity and industry growth (October 2003)
This report is a detailed study of ICT’s contribution to the Australian mining industry. It surveys mining companies and mining ICT companies, the use of ICT in various sectors of the industry and ICT's contribution to productivity. It also examines the relationship between the mining industry and the mining ICT sector. The report includes case studies of mining ICT firms that provide maintenance, analytical and design services to the industry.

Productivity and Organisational Transformation: optimising investment in ICT (February 2003)
Effective implementation and use of ICT can substantially increase productivity and provide benefits in terms of organisational transformation. Through a series of case studies and accompanying analysis, this study reflects on the experience of 18 organisations in various industry sectors as they seek to optimise their investment in ICT. The report also examines the sectoral contribution of ICT to productivity growth in the Australian economy and assesses, using modelling techniques, how economic growth might be affected under different ICT productivity scenarios.

Related links

Digital Factories: the Hidden Revolution in Australian Manufacturing

Contact

General Manager
Strategy

Ph. [+61] 2 6271 1556
Fax [+61] 2 6271 1780

• Document ID: 34311 |
• Last modified: 5 February 2008, 3:41pm