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HiBIS Update 7 Dec 2004 - Amendment
Notice under section 6 of the HiBIS Guidelines
Topic: Amendment of section 4.13.6 of the Guidelines, and the Eligibility checking process
Details:
HiBIS Program Guidelines
4.13.6 Process for determining Standard or High Cost Incentive Payments
Delete existing section 4.13.6 of the Guidelines.
Replace with new section 4.13.6 of the Guidelines set out below. This amendment reflects the introduction of an automated ISDN Service Qualification tool for the purposes of establishing the relevant Incentive Payment for particular HiBIS Premises.
Note the amended eligibility checking process as set out in 'Checking the eligibility of premises for HiBIS vDec04' under 'Resources' on the HiBIS website.
4.13.6 Process for determining Standard or High Cost Incentive Payments
For the purposes of HiBIS, availability of ISDN is assessed according to the following process, which must be undertaken by HiBIS Providers who are seeking to establish the relevant Incentive Payment for particular HiBIS Premises:
- Use the automated ISDN Service Qualification Tool available through HiBIS Online, to establish whether a particular telephone service has ISDN availability. This test provides information that is current at the time of the enquiry, i.e. is not dependant upon Telstra undertaking any infrastructure work to provide ISDN Home access. HiBIS will accept the result of a Telstra Service Qualification test as a basis for determining whether a High Cost Incentive Payment is payable. The only information required is the customer's premises' 10 digit telephone number.
- If the Premises does not have a fixed telephone number, the HiBIS Provider must contact Telstra directly to check ISDN availability.
- If the response to an enquiry is negative, it indicates that the particular telephone service is not currently ISDN capable. The HiBIS Provider is to keep a copy of the response to the enquiry as confirmation that a High Cost Incentive Payment applies for a HIBIS Service provided to an Eligible Customer at Eligible Premises to which that telephone service is connected.
If the response is positive, it indicates that the particular telephone service is currently ISDN capable, being supported by an ISDN enabled exchange, and not being impaired by technologies such as Pair Gain System (PGS) or Remote Integrated Multiplexer (RIM). The HiBIS Provider is to keep a copy of the response to the enquiry as confirmation that a Standard Incentive Payment applies for a HIBIS Service provided to an Eligible Customer at Eligible Premises to which that telephone service is connected.