Acknowledgements

The staff of NOIE involved in the development of this paper would like to express their appreciation for all of the people who assisted in the research. A range of individuals and organisations provided valuable information, insight and feedback.

The organisations include: CTEC; Medic Vision; Telstra; The Alfred Hospital, Victoria; The Centre for Online Health, Queensland; The South West Alliance of Rural Hospitals, Victoria; Ericsson; Gibson Quai; the Australian Electronic Commerce Centre; the South Australian Divisions of General Practice; and the Rural and Remote Mental Health Service of South Australia.

Valuable assistance was provided by officials from State and Territory governments and Commonwealth agencies, including: CSIRO; Commonwealth Department of Health and Ageing; Commonwealth Department of Veteran's Affairs; the Health Insurance Commission; South Australian Department of Human Services, Western Australian Department of Industry and Technology; the Health Department of Western Australia; Queensland Health; Victorian Department of Human Services; the Tasmanian Department of Health and Human Services; and the ACT Department of Health and Community Care.

Thanks to all those organisations listed above and to the individuals who provided valuable assistance and information.