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Consumer Information and Rights
For more information on consumer rights, please see the 
Telinfo website.
For more information on Indigenous consumer rights in relation to telecommunications, please see the booklet Phone Services: What are our rights?, which covers a range of issues including fault reporting and the Telecommunications Industry Ombudsman (TIO); how to manage a phone bill using prepaid phonecards and call barring; nuisance call reporting; and priority assistance phone services.
The Department has also printed posters on a range of Indigenous Telecommunications rights issues.