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2003-04 INDUSTRY DEVELOPMENT HIGHLIGHTS

For 2003-04, the achievements and highlights over the four contracts were:

• SMEs received $82 million in business related to service delivery under the contracts, which equated to 22.3 per cent of annual service charges across all contracts. The total Australian Value Add (AVA) was 73.8 per cent of service charges.

• Total strategic investment of $12.3 million and total exports of $123.6 million (including some import replacement activities) were achieved across a range of out-of-scope initiatives.

• Out-of-scope initiatives employed a total of 2224 IT and support jobs, of which 1706 were in locations around Australia outside Melbourne and Sydney, namely Adelaide, Ballarat, Brisbane, Canberra and Perth.

• Two of the contracts reported on have now reached the end of their 5-year terms, with contractors EDS and TES achieving ID outcomes above the targets originally set for them. Three of the original five cluster contracts have now been completed, all with satisfactory ID results.

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• Last modified: 6 February 2008, 11:10am