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Group 5 comprised the Australian Competition and Consumer Commission; the Department of Communications, Information Technology and the Arts; the Department of Industry, Tourism and Resources; the Department of the Prime Minister and Cabinet; and the Department of Transport and Regional Services. Its prime contractor was Telstra Enterprise Services (TES), formerly known as Advantra (a partnership between Telstra, IBM and Lend Lease which was dissolved during the service contract).

This is TES's fifth and final annual report. The report shows that it exceeded all its ID commitments during 2003-04. The cumulative ID achievements for TES over the five year period 1999-2004, set out on page 13, also show that all overall targets have been exceeded.

Although the report was submitted more than a month later than the timeframe agreed in the contract schedule an extension was granted to cover the delay. An independent review of TES' annual report was conducted as required in accordance with Australian Auditing Standards applicable to review engagements-AUS902 Review of Financial Reports .

In-scope achievements, 2003-04

TES exceeded all of its in-scope targets. Regional employment was located in Canberra.

Out-of-scope achievements, 2003-04

* These outcomes are reported under the Health Group - IBM Australia contract.

The bulk of this out-of-scope commitment related to Initiative 1, the Australian IT Technical Assistance Centre (AITTAC). This was a joint initiative by TES and its former Advantra partner, IBM Australia. Following the dissolution of the Advantra partnership, the achievements of the AITTAC initiative are now reported in full under the ID outcomes of IBM's contract with the Health Group (see next section).

1. Australian IT Technical Assistance Centre (AITTAC)

Objective : IBM (a former partner of Telstra under Advantra) committed to establish a leading edge IT technical assistance and support centre in southern Queensland to service IBM Australia's internal and external clients. The Centre provides service support for consumers in Australia, New Zealand and Japan using IBM's Aptiva line of personal computers.

The first stage of the initiative was subsequently built upon by IBM under the Health Group contract (see separate entry).

Status : As noted above, information about the performance of this Initiative is reported under the Health Group contract.

2. Sponsorship of IT Students at the ANU

Objective : TES committed to spending $8 000 a year in sponsoring two Honours Degree students in the Computer Science and Information Technology faculties at the Australian National University in Canberra. An additional $5 000 will be provided by TES to sponsor prizes for tertiary students from these faculties.

Status : Scholarships worth $12 000 were awarded to two Honours Degree students during the year, v alued at $6 000 each. TES also sponsored prizes valued at $5 000 for other students from the ANU.

Cumulative ID achievements, 1999-2004

* Results cover years 1-3 only. Year 4 and 5 results were reported by IBM.

The total in-scope employment over the five years of the contract (ie the sum of the FTE staff-years during the period) was 410 FTE years, against a target of 234 FTE years. The total out-of-scope employment in the first three years of the contract was 291 FTE years against a target of 286 FTE years. Out-of-scope employment for the final two years of the contract is reported under the Health Group - IBM Australia contract. All in-scope and out-of-scope employment was in regional areas ( Brisbane and Canberra).

TES is the third of the five original IT outsourcing contractors to complete its contract. Taking into account the reporting of the AITTAC initiative achievements under the Health Group - IBM Australia contract, TES exceeded its overall ID commitments.

The Group 5 cluster has been disbanded and component agencies have transitioned their ICT business to other providers.

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• Last modified: 6 February 2008, 11:10am